Last updated: January 22, 2017
This Policy explains how personal information that is collected by www.rentalsource.com ("Site") is used and disclosed by RentalSource, and its subsidiaries and affiliated companies ("RentalSource," "we," "our," or "us").
We comply with the US-EU Safe Harbor Framework and US-Swiss Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland.
This Policy does not apply to websites, applications, or services that display or link to different privacy statements. This Policy also does not apply to information we collect on behalf of our customers through our analytics platform. For information about the data we collect on behalf of customers who use our analytics platform, please visit our Terms of Service ("Terms").
We collect information primarily to provide better services to all of our customers. We collect information you provide us on our Site such as your name, email address, mailing address, phone number, company name, credit card payment information and demographics. We may also obtain information from other sources and combine that with information we collect on our Site.
When you visit our Site, some information is automatically collected. This may include information such as the Operating System (OS) running on your device, Internet Protocol (IP) address, access times, browser type, and language, and the website you visited before our Site. We also collect information about how you use our product.
We do not respond to "Do Not Track" browser signals or other mechanisms. Third parties may collect personal information about your online activities over time and across sites when you visit the Site or use our service.
We retain your data while you are a customer and will delete your information within 12 months of either party's termination of the Terms, upon written request.
We use the information we collect primarily to provide, maintain, protect and improve our current products and to develop new ones. We use personal information collected through our Site as described in this Policy or on our Site. For example, we may use your information to:
We may store and process personal information in the United States and other countries. By using our services you consent to this transfer of your personal information.
We do not share your personal information with third parties without your consent other than:
We may also share aggregate or deidentified information derived from your personal information.
We take reasonable steps to help protect your personal information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration and destruction. It is your responsibility to protect your user names and passwords to help prevent anyone from accessing or abusing your accounts and services. You should not use or reuse the same passwords you use with other accounts as your password for our services.
If you are under 18, or the age of majority in the jurisdiction in which you reside, you may only use our website and Services with the consent of your parent or legal guardian.
You may opt out of receiving promotional emails from us. If you opt out, we may still send you non-promotional emails, such as emails about your projects or our ongoing business relationship. You may also send requests about your contact preferences, changes and deletions to your information including requests to opt-out of sharing your personal information with third parties by contacting us. We will respond withing ninety (90) days to any request to delete your information. Individuals who have provided information to our customers must send requests to change or delete such information to the particular customer.
We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. To learn more about third-party advertising, interest based advertising, or to opt-out of such advertising, please review how advertising cookies are used and your ad settings.
We may change this Policy from time to time. If we make any changes to this Policy, we will revise the "last updated" date displayed at the top of this document. You agree that your continued use of our Services after such changes have been published to our Services will constitute your acceptance of such revised Policy.
For complaints that cannot be resolved between us and the individual concerned, we agree to participate in the Better Business Bureau EU Safe Harbor independent dispute resolution program. Individuals who submit a complaint or concern to us but do not receive acknowledgement from us or who think the complaint or concern has not been satisfactorily addressed should then contact the Better Business Bureau to participate in its dispute resolution procedure.
In addition, the United States Federal Trade Commission is the statutory body that has jurisdiction to hear any claims against us regarding possible unfair or deceptive practices and violations of laws or regulations governing privacy.