“We prioritize your privacy by handling your personal information with transparency, security, and compliance, ensuring it is protected and respected.”
Ashley Morgan
Founder & CEO
This Policy explains how personal information that is collected by www.rentalsource.com ("Site") is used and disclosed by RentalSource, and its subsidiaries and affiliated companies ("RentalSource," "we," "our," or "us").
RentalSource is based in the United States. If you access our Site from outside the United States, your information may be processed and stored in the United States or other countries where our service providers operate.
This Policy does not apply to third-party websites, applications, or services that we do not own or control, including property manager websites, listing provider websites, payment processors, advertising partners, moving service providers, or other third-party services linked from RentalSource.
We collect information you provide when you create an account, save searches or listings, submit listing inquiries, list or advertise properties, request moving estimates, contact us, or otherwise use the Site. This may include your name, email address, phone number, account information, listing information, inquiry details, moving request details, billing-related information for advertisers, and communications you send to us.
When you visit our Site, some information is automatically collected. This may include information such as the Operating System (OS) running on your device, Internet Protocol (IP) address, access times, browser type, and language, and the website you visited before our Site. We also collect information about how you use our product.
We do not respond to "Do Not Track" browser signals or other mechanisms. Third parties may collect personal information about your online activities over time and across sites when you visit the Site or use our service.
We retain personal information for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records, unless a longer retention period is required or permitted by law.
We use the information we collect primarily to provide, maintain, protect, and improve RentalSource, process listing inquiries and moving requests, manage advertiser accounts, prevent fraud, communicate with users, and operate our marketplace. We use personal information collected through our Site as described in this Policy or on our Site. For example, we may use your information to:
We may store and process personal information in the United States and other countries. Where required by applicable law, we use appropriate safeguards for international transfers of personal information, such as contractual protections with service providers, standard contractual clauses, or reliance on service providers that participate in recognized data transfer frameworks where applicable.
Our privacy policy does not cover any third party services. To learn about those third parties' privacy practices, please visit their policies.
We do not share your personal information with third parties without your consent other than:
When you submit a listing inquiry, we share the information you provide with the property manager, owner, listing provider, or partner responsible for that listing so they can respond to your request. When you request a moving estimate, we may share your request information with moving service providers or partners so they can provide quotes or follow up.
We may also share aggregate or deidentified information derived from your personal information.
We take reasonable steps to help protect your personal information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration and destruction. It is your responsibility to protect your user names and passwords to help prevent anyone from accessing or abusing your accounts and services. You should not use or reuse the same passwords you use with other accounts as your password for our services.
If you are under 18, or the age of majority in the jurisdiction in which you reside, you may only use our website and Services with the consent of your parent or legal guardian.
You may opt out of receiving promotional emails from us. If you opt out, we may still send you non-promotional emails, such as account, listing, inquiry, transaction, security, or service-related messages. You may also send requests about your contact preferences, changes, and deletions to your information by contacting us. We will respond within ninety (90) days to any request to delete your information.
We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. To learn more about third-party advertising, interest based advertising, or to opt-out of such advertising, please review how advertising cookies are used and your ad settings.
If you have questions, requests, or complaints about this Privacy Policy or our collection or use of your personal information, please contact us.
We will review and respond to privacy requests in accordance with applicable law. If a request cannot be resolved directly, you may have the right to contact an applicable privacy, consumer protection, or data protection authority.
This privacy policy will be governed by the laws of the United States. In the event of any legal action, the user hereby consents to the jurisdiction of the State of North Carolina courts and waives the defense of lack of personal jurisdiction by such courts.
We may update this policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we do, we will update the "Last updated" date.
Last updated: June 17, 2026