Have Questions?

Frequently Asked Questions

If you have a question that's not answered below, please contact us.

Who is RentalSource?
RentalSource is a group of individuals who are working hard to make the process of finding the perfect rental home easier and less time-consuming. Learn more about us.

Where is RentalSource located?
We're based in Raleigh, NC.

Does RentalSource manage any rental properties?
No, we do not manage any rental properties.

Where do you get your rental listings?
All listings are either created by property managers using our advertising service or provided to us by our trusted rental industry partners.

How does RentalSource make money?
We charge property managers who are advertising more than 50 properties a small fee and earn additional revenue by displaying interest-based advertisements and relevant promotions from screened providers.

Do I have to pay to inquire about a listing?
Our service is completely free for renters and we do not collect any money (commissions, deposits, fees, etc.) on behalf of property managers. However, some of the property managers & agencies who use our service might charge a small fee to work with them. Unfortunately, we have no control over how other companies operate their businesses.

If there is incorrect information on RentalSource, how can I fix it?
We strive to ensure the information that's displayed on our website is accurate, but if you notice something that needs correcting, please use the "report this listing" link that's located on the property details page.

Is my contact information published or sold?
No, the information you provide to us is shared only with the property managers of rentals in which you have shown interest.

Can RentalSource arrange a rental on my behalf?
We do not handle any bookings or reservations. Interested renters will need to contact the property manager to begin the leasing process.