We are committed to ensuring the safety and security of our platform and protecting our users from fraud and other forms of harm. We greatly value the efforts of security researchers, analysts, and ethical hackers who work to identify and responsibly disclose potential vulnerabilities. Your contributions help us maintain a secure environment for all users.
We welcome reports of any security vulnerabilities or flaws found on any of our products or services. Common examples include, but are not limited to:
While we appreciate all reports, the following issues are considered out of scope and generally not eligible for rewards:
To report a vulnerability, please send detailed information to our security team at security@rentalsource.com or use the form on our Contact Us page. Please provide as much detail as possible, including steps to reproduce the vulnerability, potential impact, and any recommended mitigation.
We strive to respond to all vulnerability reports promptly. Once we receive your report, we will acknowledge receipt, investigate the issue, and keep you informed throughout the process.
We accept anonymous reports but prefer to have a way to contact you for follow-up information or to discuss potential rewards. If you choose to report anonymously, please provide a means for us to communicate securely with you. We commit to keeping your identity confidential if requested.
We value and appreciate the efforts of those who help us keep RentalSource safe. Depending on the severity and impact of the vulnerability reported, we may offer recognition in the form of public acknowledgment, certificates of appreciation, or other rewards. If you prefer to remain anonymous, we will honor that preference.