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Frequently Asked Questions

Learn about who we are, our operations, and our services.

Founded by Ashley Morgan, RentalSource is a real estate rental marketplace connecting landlords and property managers with prospective tenants. RentalSource is also a National Association of Residential Property Managers (NARPM) member and partners with many trusted brands within the real estate industry.
We do not manage or own any rental properties that are advertised on our platform. Our focus is on providing the tools and resources needed for property owners and tenants to interact, communicate, and navigate the rental process.
We do not handle bookings or reservations on behalf of property owners or tenants. Our platform empowers property owners, landlords, and prospective tenants to engage directly with one another.
We offer flexible pricing tailored to meet the needs of individual landlords, property managers, and real estate agencies.
We prioritize your privacy, ensuring your contact information is only shared with property managers or landlords of rentals that prospective tenants have shown interest in.
We do not collect any money, such as commissions, deposits, or fees, on behalf of property managers. However, while we do not charge tenants for our services, some property managers and agencies that utilize our platform may charge fees related to the leasing process.
We generate revenue primarily through our listing advertising services. Property managers, landlords, and real estate professionals pay to advertise their rental properties on our platform, ensuring their listings reach a broad and qualified audience.
We receive our listings directly from property managers and trusted industry partners. Our commitment to accuracy and reliability ensures prospective tenants can access various rental options and up-to-date information. Property managers and industry partners play a crucial role in maintaining the quality of our platform's rental listings.
We are committed to providing users with accurate and up-to-date listing information. While we make every effort to maintain the quality of our listings, we understand that occasional inaccuracies or changes may occur. If you come across incorrect listing information, we encourage you to help us improve the accuracy of our platform by using the "Report this listing" feature on the property listing.

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